How To Activate Topstar Decoder Zambia Exclusive Jun 2026
Follow the prompts to authorize payment via mobile money (Airtel Money, MTN MoMo, or Zamtel Kwacha). Method B: Using Mobile Money Apps Direct Menus
Use an HDMI cable for the best quality, or RCA (red, white, yellow) cables if you’re using an older TV model. Antenna/Dish Setup:
Enter the exact payment amount corresponding to your chosen bouquet. Enter your Airtel Money PIN to complete the transfer. ZANACO Mobile Banking Open the ZANACO Mobile App or dial . Navigate to Bill Payments . Select TV Subscriptions and click TopStar . Input your Smart Card ID and select the payment package. Confirm with your banking PIN. 5. Troubleshooting Activation Errors Error Code: E16 / E30 (Scrambled Channel)
At this point, your free one-month viewing should be active. To continue watching after the free period or to upgrade to a different package, you need to load a subscription. If you have a Topstar scratch card, scratch off the panel to reveal the unique code. On your decoder, navigate to "Account" or "Top Up" and enter the code. Alternatively, use mobile money by dialing the appropriate USSD code (e.g., *444# for Zanaco customers) and following the prompts to select Topstar, enter your smart card number, and complete the payment. You may also make payments at authorized dealers like Pep Stores, Pick N Pay, or Choppies. how to activate topstar decoder zambia exclusive
: Note that this mobile activation service typically costs K1. Linking and Activating via StarTimes ON App
Linking your decoder to the app allows for self-service activation and the ability to watch channels on your phone. the StarTimes ON App . Go to the "Me" icon at the bottom right. Select "StarTimes Decoder Service" . Click the "Link" icon. Enter your 11-digit Smart Card Number . Enter the last 6 digits of your Decoder Serial Number. Tap "Link" to activate. Troubleshooting Common Activation Issues
Ensure you have money on your phone (Airtel or Zamtel) for the initial subscription payment. 1. TopStar Activation via USSD Code (Fastest Method) Follow the prompts to authorize payment via mobile
If the USSD shortcode times out or you encounter network issues, you can complete your activation by speaking directly with a customer support representative.
This is the most popular and convenient method for most users in Zambia. You can activate directly from your mobile phone without needing internet data.
Dial *115# -> Pay Bill -> Pay TV -> TopStar -> Enter Smart Card Number -> Enter Amount and PIN. Enter your Airtel Money PIN to complete the transfer
The fastest way to activate a new decoder is by making your first subscription payment. Once the payment is processed, the system usually triggers an automatic activation command to your decoder. Using Airtel Money ( (Make Payment). (TopStar TV). Enter your Smart Card Number
Make sure you have at least K60 on your mobile money (K45 for Nyumba pack + small transaction fee) and be patient after paying—it is NOT instant sometimes, but the guide’s advice to wait 15 minutes on ZNBC works.
To activate your TopStar Decoder Zambia Exclusive, follow these steps:
(check official TopStar Facebook for the latest number).