Most DoD members can download ActivClient via the military CAC website or their branch’s specific software portal (like the Navy’s Software Center or Army’s CHESS).
: Full support for Next Generation (CNG) cryptography.
The ActivClient software agent by HID Global is a critical security middleware used by government agencies, military branches (including the US Department of Defense), and enterprise organizations to enable secure smart card authentication. If your organization relies on Common Access Cards (CAC) or Personal Identity Verification (PIV) cards, keeping this software updated is essential for maintaining compatibility with modern operating systems and browsers.
: Available via the DoD Cyber Exchange or the patch repository. activclient version 7.4.1.5 -or higher- download
If you experience issues after updating to version 7.4.1.5 or higher, ensure your Smart Card reader drivers are also up to date. For specific error codes, consult your organization's help desk or the vendor's technical support documentation.
: Compatible with the latest HID Crescendo and PIV cards.
Access through the Internal VA Software Document Library or contact your local VA enterprise help desk. Most DoD members can download ActivClient via the
ActivID ActivClient 7.4.1.5 and higher are enterprise-restricted software, available for download only through the official HID Global Customer Portal, authorized resellers, or internal organizational IT portals, rather than public direct download. Official technical documentation and release notes are available, but the installer requires a valid support contract or license. To obtain the software and documentation, visit the HID Global Customer Portal.
: This is the more current major release designed for improved compatibility with Windows 11 (22H2/23H2) and modern browser security standards. Verify Your Current Version To check if you need an update: Open the ActivClient User Console . Go to the Help menu and select About ActivClient .
Adds native profiles for enterprise security tokens like the HID Crescendo 2300 series and Crescendo Key devices. If your organization relies on Common Access Cards
For IT professionals deploying ActivClient across an organization, the software offers extensive customization options. Using the Microsoft Installer (MSI) package, you can disable, hide, or force the installation of specific features. Key customizable features include:
, I can help you find the specific internal portal or help desk contact where those files are hosted.