The "diagnostic file" mentioned is almost always a .dmp file, short for a Windows "memory dump" file. Think of this as an instantaneous snapshot of the program's memory at the exact moment it stopped working. This dump file contains crucial data that can be used to debug the crash, such as the code that was executing, variable values, and information about which part of the software is likely responsible.
"No," Elias whispered to the empty room. "Not now."
Right-click the file and change its extension name to .
: Verify that your project directory name, material names, and component geometries do not contain special symbols (e.g., ö , é , ç , ° ). The "diagnostic file" mentioned is almost always a
: Renaming the vXXX (e.g., v231) folder in the ANSYS AppData directory forces the software to regenerate clean configuration files.
Restart Workbench. ANSYS will generate a clean folder, often resolving GUI-related crashes immediately. 2. Check Graphics Driver Compatibility
Ensure your NVIDIA/AMD driver is updated to the latest version, not just the Windows default driver. E. Resolve Integrated Graphics Conflicts (Laptop Users) "No," Elias whispered to the empty room
Crash occurs when starting a new simulation component (e.g., dragging a "Fluid Flow" system). Diagnostic file may contain LICENSE or FLEXlm errors.
Use the Windows Explorer search bar to locate the specific file: .
Disclaimer: The information provided in this article is for general informational purposes only and is based on publicly available user reports and technical documentation. The most effective solution for your specific situation may vary. Always consult the official ANSYS documentation and support channels for the most up-to-date and authoritative guidance. : Renaming the vXXX (e
Navigate to that folder in Windows File Explorer, locate the .wbjn related folders, and clear out the _ProjectScratch directory.
If the crash happens when clicking "Solve," it may be due to an undefined or inaccessible temporary file path. Ansys Innovation Space Mechanical File > Options Analysis Settings and Solution on the left. Analysis Data Management , ensure there is a valid path for the Scratch Solver Files Directory . If empty, select a local folder on your drive. Ansys Innovation Space 5. Add Environment Variables