If the array is nearing EOSL, leverage the situation to migrate your data to a modern Infortrend EonStor GS unified storage solution, gaining better performance, capacity, and a fresh factory warranty.
Base coverage generally includes access to standard storage management software patches and controller firmware upgrades necessary to maintain system stability and security. 3. Enterprise Advanced Hardware Replacement Service (AHRS)
Infortrend provides a dedicated online warranty lookup tool to check the coverage status of your storage systems.
: Usually found on a sticker on the back or side of the chassis.
Systems sourced outside authorized distribution channels may not register in standard regional lookup databases. infortrend warranty check
: Access the Infortrend Support Account. If you do not have one, you will need to create an account first.
Log into the or EonOne management software to find the serial number in the system information tab. Step 2: Access the Infortrend Support Portal Navigate to the official Infortrend website. Go to the Support section. Click on the Warranty Check or Product Registration link. Step 3: Enter the Serial Number Type your serial number into the designated search field.
– IT storage consultant with hands-on experience across EonStor DS, GS, and ESVA series.
: Damage from improper packaging during shipping, force majeure, or using unauthorized accessories will void the warranty. Removing original vendor labels or serial number stickers also immediately voids coverage. If the array is nearing EOSL, leverage the
Active warranty or software maintenance agreements grant access to critical firmware updates, security patches, and EonOne management software upgrades.
| Serial Number | Model | Purchase Date | Warranty End Date | Support Contact | | :--- | :--- | :--- | :--- | :--- | | F15K4A12345 | DS 4024 | 2021-03-15 | 2026-03-14 | reseller@xyz.com | | F19B2C67890 | GS 3000 | 2023-01-10 | 2028-01-09 | support@infortrend.com |
Are you currently facing a , or are you auditing for preventative maintenance ?
Damage resulting from inadequate data center cooling, flooding, electrical surges, or unauthorized physical modifications will void the support agreement. : Access the Infortrend Support Account
: Every Infortrend hardware unit has a unique serial number (S/N) sticker, typically found on the chassis. : Access the Infortrend Support Portal
Whether you need help finding an for a warranty renewal?
Minimizes downtime by shipping replacement parts before Infortrend receives the defective unit.
: 3 years for the main system chassis and components.
