License Key Not Available Wincc Logging For Runtime Advanced Jun 2026

This error typically appears during runtime startup, when attempting to archive data, or when opening the alarm and logging configuration editors. It stops your HMI (Human-Machine Interface) from logging process values, generating reports, or storing alarm messages—functionalities that are critical for regulatory compliance (FDA, GMP, ISO) and process optimization.

| Problem | Solution | | :--- | :--- | | License is on USB, but not detected | Re-insert the USB dongle into a USB 2.0 port (avoid hubs). Restart ALM as Administrator. | | Network license not found | Open ALM → Network → Select license server by IP address. Ensure firewall allows port 18750. | | License shows as "In use" elsewhere | In ALM, click "Transfer license" to move it from network server or other PC to your runtime PC. | | ALM service not running | Open Services.msc → Siemens Automation License Manager Service → Set to Automatic and Start. |

Sometimes the ALM cache becomes corrupted.

: Archiving historical system alerts or critical operator interventions.

. Unlike Siemens Comfort Panels, which include logging functionality in the base hardware, PC-based Runtime Advanced stations must have a specific "WinCC Logging for Runtime Advanced" license installed in the Automation License Manager (ALM) Siemens SiePortal 1. Verify License Requirements license key not available wincc logging for runtime advanced

Before jumping into solutions, it's crucial to identify the most frequent triggers for this error.

If you have installed the license but the error persists, check these three common technical blind spots: 1. The Automation License Manager Service is Stopped

Always use ALM to view, install, or transfer licenses. Do not manually copy license files.

Before calling Siemens support, confirm these three things: This error typically appears during runtime startup, when

If you're reporting this issue to Siemens support or a forum, it might be helpful to include details like:

Open the Siemens Automation License Manager on the execution machine.

Siemens uses the . Common issues include:

Select the drive partition where your licenses are assigned (typically C: ). Restart ALM as Administrator

If you purchased a digital download, log into your Siemens OSD account directly inside the Automation License Manager to download and activate the key.

: If no logs are intentionally configured but the error persists, try to Rebuild All

If you see this error strictly on your engineering laptop while testing a panel project, it can usually be disregarded. License key not available - SiePortal - Siemens

If you have followed all steps above and still see the error, gather the following before calling support: