Working at Dollar General requires strict adherence to company policies, especially when selling age-restricted products like alcohol. The (often administered through CBLs - Computer Based Learning) is designed to protect employees, customers, and the company from legal liability and the severe consequences of selling to minors or intoxicated individuals.

Q: A customer looks over 40 but doesn't have their ID. Can I sell them alcohol?

State-issued Driver’s License, State-issued Identification Card, Passport, Military ID.

While searching for might help you pass a quiz, real success comes from understanding compliance. Dollar General’s POS system is often programmed to flag alcohol sales automatically. If you scan a beer and then press “Enter” without checking the ID, you are legally responsible.

: When refusing a sale, employees should be firm and courteous. You should state the policy clearly, offer an alternative, and call for backup if necessary, without judging or threatening the customer. Biological & Legal Factors Absorption Rate Factors

One of the most complex areas of alcohol compliance involves "third-party sales" or proxy purchasing. This occurs when an adult purchases alcohol on behalf of a minor.

Are you prepping for the or a refresher module ?

Dollar General participates in internal compliance stings using secret shoppers, alongside external law enforcement audits. Stakeholder Consequences of Violation

What should I do if a customer gets angry when I ask for ID?

A minor points out a specific alcoholic beverage, and an adult buys it immediately after.

Employees are expected to check identification for any customer purchasing alcohol who appears to be under the age of 30 or 40 (check your specific store’s updated policy).

What should you do if a customer looks underage but claims to be 21?

The training program covers essential topics, including:

Below is a breakdown of the key subject matter you will encounter in the training modules and how to apply them.

By mastering these fundamental principles, you will be equipped to complete the training successfully and uphold Dollar General's commitment to safe and responsible alcohol sales.

C) Notify the Store Manager or key carrier. Consumption of alcohol on company property—including parking lots—is strictly prohibited. Managers must take prompt action to stop it.

Pros:

Dollar General enforces a strict identification check policy. While legal drinking ages are standard, company policy often requires checking IDs for anyone who appears under a certain age (typically 40), or executing a universal carding policy depending on local regulations.