next to "Password protected settings," enter a new password, and click
– With cloud management, you never need a local password. You control everything from a web dashboard.
✅ : If you run ESET Endpoint Encryption Server, keep the PreInstallSQLUserName and PreInstallSQLPassword registry values in a safe location. They are your last‑resort keys to resetting the administrator password. eset endpoint security password reset
If you cannot download the Unlock Tool, you can manually edit the registry—but this is risky and unsupported.
✅ : Store the ESET PROTECT Server administrator password, the EEE Server database credentials, and any policy passwords in a secure, shared password manager (not in a spreadsheet on a shared drive). next to "Password protected settings," enter a new
:
If the endpoint is part of a corporate network managed by the ESET PROTECT Cloud or On-Prem console, administrators can override the password without physically accessing the workstation. They are your last‑resort keys to resetting the
ESET Support will process the request and send you an automated, time-sensitive .exe unlock tool or an activation unlock code. Step 3: Apply the Fix Download the tool provided by ESET onto the target machine. Open an elevated Command Prompt ().
Right-click the file and select "Run as administrator".
If you are the admin and simply forgot, check your company’s password manager or documentation vault. ESET does not offer a “hint” feature.