Once the process displays "Cleared successfully," tap .

Performing a factory reset on your Vivo Y28 5G can help resolve software issues, erase personal data, or prepare the device for a fresh start. Here's how to do it:

In newer Vivo Recovery Modes, you can often tap directly on the screen to select options instead of using the Volume keys.

This is the easiest method if you can still access your phone's menu. It is the safest way to perform a clean wipe. Open the app on your Vivo Y28 5G. Scroll down and tap on System . Select Reset options . Tap on Erase all data (factory reset) .

This is the easiest and most common method. Use it when your phone is functioning well enough to navigate the menu.

If you have lost your phone or it is stolen, you can wipe it remotely from a computer or another smartphone. Visit the Google Find My Device website. Sign in with the linked to your Vivo Y28 5G. Select your device from the list on the left. Click on Erase Device .

Re-configure your security settings (Fingerprint/Face Unlock).

Even with clear steps, you might run into problems. Here’s how to solve them.

Sign in with the exact active on your Vivo Y28 5G.