Run the deactivation tool to remove the current incomplete license.
Alternatively, you can directly run StandaloneKey.exe or CSILicenseAssistant.exe , which are located in the CSiLicensing subfolder of your ETABS installation directory.
Imagine preparing to finalize a critical structural analysis for an upcoming deadline only to be greeted by a pop-up that freezes your work instantly:
The symptoms of this error include:
Ensure your computer's date and time are accurate. In some cases, changing the PC date/number format to US (mm/dd/yyyy) is required for the licensing tool to process the activation correctly.
Complete Troubleshooting Guide: How to Fix ETABS License Not Recognized Error 120
Check your machine’s lock code. Ensure the "Computer ID" checkbox is enabled so the software can link the license to your hardware. 4. Re-Register the Software (Advanced) etabs license not recognized error 120 work
This article provides an in-depth, step-by-step troubleshooting workflow to resolve Error 120, restore your workflow, and ensure your license stays recognized. 🛠️ Root Causes of ETABS Error 120
Open the on both the server and the client machine. Click on Advanced Settings . Select Inbound Rules and click New Rule . Choose Port and click Next.
Panicked, John called his IT support team, hoping they could resolve the issue quickly. After a series of troubleshooting steps, including checking his license file and verifying his internet connection, the IT team was stumped. They escalated the issue to the ETABS support team, which promised to get back to John within a few hours. Run the deactivation tool to remove the current
Depending on whether you use a standalone or network license, try the following steps: Deactivate and Reactivate
If none of the above steps resolve the error, contact the software provider's technical support team for assistance. They may request:
: Ensure your computer's date and time are correct. In some cases, setting the regional format to English (United States) In some cases, changing the PC date/number format