Sc673-10 Ricoh Error [updated] Jun 2026

If the panel was recently replaced or worked on, ensure the cable is firmly seated. Check for any damages to the connector pins. 3. Reset the Error in Service Mode (SP Mode)

: In some models, a corrupt system SD card can prevent the panel software from loading properly.

: SC673-10 is classified as a communication error where the operation panel keys may become unresponsive, or the device fails to process user authentication logouts. Common Trigger Conditions Performing a with a large volume of originals. Pressing the "Reset" key or accessing the "All Job Stop" screen immediately after a large job. Potential freezing issues within the Quick Scan app

Turn off the main machine power via the digital operation panel switch. sc673-10 ricoh error

Corrupted system software causing a timing mismatch during boot-up.

When you turn on the Ricoh MFP, the main Controller Board (the “brain”) and the Operation Panel (the “face” with the touchscreen) perform a handshake. They exchange data packets to confirm they are compatible and functioning.

While it sounds technical, many users can resolve this without a service call by following these troubleshooting steps. 1. The Hard Reset (First Response) If the panel was recently replaced or worked

Trace the cable to where it connects to the controller board at the rear of the machine and ensure that end is also secure. 3. Update or Reflash Firmware

A loose or damaged FFC disrupts the initial handshake, triggering SC673-10.

Unplug the connection cables and check for dust or bent pins. Reset the Error in Service Mode (SP Mode)

If you are a business owner without an IT staff, and your machine is under a service contract, call your Ricoh dealer immediately—attempting to reseat the cable yourself might violate your lease. For everyone else, the steps above will resolve 9 out of 10 SC673-10 errors within 30 minutes.

A failing Controller Board (also called the Main Board or BICU board) may send incomplete or incorrect initialization signals. This is less common but happens, especially after a power surge or electrical event.